Are House of Meluha products made to order?
Yes. Many of our products are made to order in India. This allows us to prepare pieces specifically for each order.
How long does it take to process my order?
Please allow 5–7 business days for your order to be processed and prepared for dispatch.
How long will delivery take?
Delivery time after dispatch depends on your destination and shipping carrier. Tracking information will be provided when tracking is available.
Can I return an item if I change my mind?
Because our products are made to order, we generally do not accept change-of-mind returns. Please check the product details and size guide carefully before ordering.
What if I receive a damaged or incorrect item?
Please contact storemeluha@gmail.com within 7 days of delivery with your order number and clear photographs of the issue. We will review it and, where appropriate, arrange a replacement or refund.
What if I order the wrong size?
Please check the size guide before ordering. Because products are made to order, incorrect-size purchases are generally not eligible for return or refund.
How do I care for my product?
Please follow the care instructions shown on the individual product page. Embroidered products should be handled carefully and should not be ironed directly over embroidery.
Can I change or cancel my order?
Please contact us as soon as possible. Because products are made to order, changes or cancellations may not be possible once production or fulfilment has started.
How can I contact House of Meluha?
Email us at storemeluha@gmail.com and include your order number if your question relates to an existing order.
Contact: storemeluha@gmail.com