Privacy Policy

Overview

House of Meluha respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or otherwise interact with our store, and how that information may be used.

Information We Collect

Depending on how you interact with our store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, payment-related information, and information you provide when contacting us. Our website may also collect technical information such as browser, device, IP address, and website usage information.

How We Use Information

We may use information to process and fulfil orders, arrange delivery, provide customer support, communicate about orders, maintain and improve our website, prevent fraud or misuse, comply with applicable legal obligations, and send marketing communications where permitted and where you have provided the required consent.

Payments

Payments may be processed through third-party payment providers. House of Meluha does not intentionally store complete payment card details on its own systems. Payment information is handled according to the applicable payment provider's policies.

Service Providers

We may share necessary information with service providers that help us operate the store, process payments, fulfil orders, provide delivery, maintain technology, or perform other services on our behalf.

Cookies & Analytics

Our website and service providers may use cookies or similar technologies to keep the website functioning, understand how visitors use the website, measure performance, and support advertising or marketing activities.

Your Choices

You may contact us to ask about personal information we hold about you or to request correction of inaccurate information, subject to applicable law. You may also unsubscribe from marketing communications where an unsubscribe option is provided.

Data Security

We take reasonable steps to protect personal information, but no method of transmitting or storing information online can be guaranteed to be completely secure.

Policy Changes

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with an updated effective date where appropriate.